Returns, Exchanges & Refunds

Need to return, replace, or exchange an item? Please contact us at orders@hexarmor.com and include your order number and the reason for the request. Or, if you prefer, you can call us at 616.459.4144 and press “0” for Customer Service. Please have your order number ready so that we can help you process the return as quickly as possible.

 

Guidelines

 

RETURNS

You may return your new, unused, and unworn item within 10 days of delivery for a full refund. Item must be in original packaging.

*Customers returning items will be required to pay for the return freight.

 

EXCHANGES

Need a different size or item?

If you’d like to exchange your new, unused and unworn item for a different product or different size, please return the item within 10 days of delivery with original packaging. We will issue you a full refund and you can then place a new order.

*Customers requesting an exchange will be required to pay both the return freight and the freight for the new shipment.

 

REPLACEMENTS + WRONG ITEMS

If you received an incorrect or defective item, please contact us so that we can make it right!